Episode 117 - How to Establish a Thriving Business with Proven Systems and Processes

My bud, Chris Gwinn, Founder & CEO of Great Lakes Advisory joined The Business Growth Advantage show!

Chris built his company around helping entrepreneurs create consistency and freedom in their business by documenting processes, producing insight into their operations, and creating customized training to get everyone aligned, so the company runs on repeatable processes.

Prior to launching Great Lakes Advisory, Chris was the Director of Finance and Operations at Harmony Center for Surgery of the Ears, Nose, and Throat. As the Director of Finance and Operations, Chris’ responsibilities included consulting on daily business operations, building process playbooks, streamlining workflows, strategic planning, improving patient satisfaction, growing practice visibility within the metro Detroit area, and assisting in human resources.

Chris shares a passion for operations, processes, finance, investments, and working with people. Chris holds a bachelor’s degree in accounting and finance from Marquette University. He has earned the right to use the Chartered Financial Analyst® (CFA®) designation.

Outside of work, Chris loves spending time with his wonderful wife, Courtney, Australian Shepherd, Igor, and their families and friends. He is an avid golfer and enjoys running, cycling, and CrossFit.

If you want to learn how to build a sustainable & predictable business then you don’t want to miss this episode.

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Show Notes:

00:01:03 - Entrepreneurial journey of Chris Gwinn

0:07:30 -Talks about transitions and niching down on a business

0:14:12 - Assessing and Prioritizing 

0:17:50 - Multiple areas of accountability - Advantage or Disadvantage?

0:20:52 - Applications he utilized for his business

0:30:51 - KPI Tracking tips

0:36:40 - Leading indicators

0:39:46 - Setting measurable goals

0:42:58 - The Agency Accelerator - Upcoming Podcast of Chris